FAQ & Contact

Levoria Customer Support

Working Hours: Monday to Friday, 10:00 – 17:00 (UK time)
Response Time: Within 30 minutes during working hours

FAQ – Frequently Asked Questions

Q1: Is the Levoría Capsule Pro Styler suitable for all hair types?
A: Yes! With three precision heat settings—160°C for fine hair, 180°C for normal hair, and 200°C for thick or coarse hair—you can safely style any hair type without damage.

Q2: Can I use it while traveling?
A: Absolutely. The compact, cordless design with USB-C charging makes it perfect for on-the-go touch-ups—whether in the car, at the office, or before an event.

Q3: How quickly does it heat up?
A: The Capsule heats up in just 30 seconds, letting you style fast without waiting.

Q4: Is it safe for my hair?
A: Yes. Rounded comb teeth, an anti-scald design, and dual insulation protect your hair and scalp while distributing heat evenly for smooth, shiny results.

Q5: How long does the battery last?
A: Once fully charged, you get up to 60 minutes of cordless styling, perfect for multiple touch-ups throughout the day.

Q6: Can I create curls with it?
A: While primarily designed as a straightener, the rounded edges allow for soft waves and gentle curls, giving you versatile styling options.

Q7: What is the returns policy?
A: We offer a 30-day money-back guarantee. If you’re not satisfied, return your Capsule Pro Styler for a full refund—no questions asked.

Q8: Is shipping free?
A: Yes! Enjoy free shipping on all UK orders over £30.